My wife and I have been clients of Thorners for the past 20 years. We have investments, life and accident insurance with them. What we like most is that they’re a real family hub, and they treat everyone well. They’ve got to know us, and have built a good rapport about the things going on in our lives. And, they’ve gone to great lengths to maintain that relationship since we’ve moved
between Wellington, Auckland and Sydney several times over the past 12 years with my work. They’ve always stayed in touch, and kept the three year reviews so our insurance stays relevant to what’s going on for us, both financially and personally.
Denis is very experienced in insurance, but he’s also very experienced in life. He’s real about the possibilities that can happen, and understands life events, the challenges and the risks. There’s a sort of fatherly wisdom in his advice that makes sure we have all of our bases covered, so we can get on with living and doing all the things we love to do. That sort of expertise is rare these days.
Richard and Julie Parkinson
I started out in the glazing business 33 years ago as a one-man-band, and now have a team of six. From day dot my wife Anne and I have dealt with Denis for our insurance needs. Thorners is like an all in one, one-stop-shop for insurance. We’ve got our properties, vehicles, business, medical and life insurance with them, and we’ve keep them there because Denis is extremely knowledgeable on insurance matters, and that’s very reassuring for us. He’s never any further than a phone call away if we’ve got queries. The Thorners staff are extremely friendly and easy to deal with too; they shop around to get us the best deal, and we really appreciate that.
We’ve made a couple of claims on our Medical Insurance in the past few years for my shoulder and then for my hip. Thorners have been superb to deal with, helping us fill out the forms, making sure we had all the relevant specialist reports, and then getting it turned around pronto. They made the whole process easy, and we felt very supported by them.
We rate them as excellent in every way, and we certainly recommend them anyone.
Noel and Anne Beban
We’re delighted to give a testimonial on behalf of Maree Hammersley-Myers and Thorners. As business owners in the building industry our insurance needs are often complex and variable, as major building projects require. We’ve found Maree’s knowledge base to be absolutely outstanding, both in terms of her insurance expertise and her diverse business perspective. Her advice is always right-on-the-button, and when she suggests we need something we listen because we know she’s fully committed to our success, and always puts our best interests first and foremost.
Maree’s great at listening and assessing. She determines exactly what we need, compares options from a range of companies and gets us the best policy to suit our requirements. To be honest, insurance can be a bit gobbledygook to us, but we have to have it and in the building industry our customers rely on us to have it 100% right. Maree has the professionalism to do that for us, and also the ability to explain things in layman’s terms. She’s extremely affable and approachable, and has a wonderful way of making you feel like you’re the most important person in the moment no-matter what
it is you’re asking or need. When we’ve made claims over the years, Maree and the Thorners team have dealt with them quickly and efficiently, so we can access funds without unnecessary interruption to our business operation.
Thorners provides both our business and personal insurances. We couldn’t be happier with the level of service, and we most highly recommend them.
Catherine and Craig Balmforth, Quadrille Construction
In retirement, it’s important to know your investments are in good hands and that’s why we use Peter West from Thorners. Peter is forward thinking and pro-actively looks after our investments by keeping us well advised on opportunities for potential growth.
Peter’s recommendations are well reasoned, based on an understanding of our comfort level for risk. Because they’re important decisions, we also have some good robust discussion at times. Peter is great for bouncing ideas off, and has our best interests at heart. He’s a very genuine, knowledgeable guy who does what he says, keeps in regular contact, but is never pushy. We have complete confidence in recommending Thorners and Peter to any investor.
Paul and Gaye, Napier